Customer care

Delivery in time for Christmas

Please find below a preview of our ordering deadlines to help you plan. For an accurate estimate please check the delivery date quoted at the checkout.

UK

Standard delivery - Order by 3pm Sunday 20th December (Standard delivery is not tracked and cannot be guaranteed)

Express delivery - Order by 3pm Wednesday 23rd (Please check the delivery date quoted at the checkout for final confirmation)

Europe

Standard delivery - order by Monday 14th December (Standard delivery is not tracked and cannot be guaranteed)

Express delivery - order by Friday 18th December (Please check the delivery date quoted at the checkout for final confirmation)

Rest of World

In most cases orders need to be placed in the first week of December. Please check the delivery date quoted at the checkout for final confirmation.

Farnham shop opening times

Our Farnham shop closes at midday on Thursday 24th December and re-opens 9am Saturday 2nd January 2016.

Customer service department

Our customer service department will be closed from midday on Thursday 24th December and re-opens 9am 4th January 2016.